ISIT950/MICT950 (2025) Systems Development Methodologies
Group Project
You will work together as a team to develop a business-related software project. You may use any programming language, any development tool, and any project management tool to complete the project. The final deliverables will include a project report, user manual, and source code.
Important Notes
• This project description provides only the high-level goals of this project. Accordingly, the team MUST elicit more detailed and specific require- ments, such as getting feedback from your tutorial demonstrator. We acknolwdge that the requirements may change during the development phrase project (this is to simulate real-life projects).
• You need to form a group of up to 5 people by the Wednesday of Week 3. Please submit the group details via Moodle. One submission for one Group
• Undergraduates and postgraduates CANOT be in the same group.
• All work must be submitted to the Moodle site and email submission will NOT be accepted.
Task
Your Tasks are to
1. Form and structure your group (up to 5 students), allocating roles and responsibilities to your members.
2. Choose one software development methodology (e.g., Agile methods such as Scrum) for your group to follow. Select one project management tool (such as Taiga) that supports that methodology to use.
3. Choose any programming language and tools to complete the development of a given software system (described below). This should include all software development activities from requirements specification, through design, implementation, and testing.
Note: Refer to Moodle for more detailed requirements, grading cri- teria, and submission deadlines.
Project Description: Smart Booking Management System
Background Many businesses, including clinics, gyms, and educational insti- tutions, require an efficient appointment scheduling system to minimize manual errors and enhance the customer experience. This project aims to develop a
Smart Booking Management System that allows users to book, manage, and cancel appointments online, while also enabling administrators to view and adjust schedules in real time.
Core Functions
• User Portal: Account registration & login, online view available time slots, appointment, modification, cancellation, appointment reminders, push no- tifications, etc.
• Admin Portal Manage schedules (set reserved periods), batch man- age reservations, view and export reservation data, user management (masking/permission assignment), etc.
Basic Workflow Customers can browse available services using the category function, which includes options such as medical appointments, fitness classes, co-working spaces, and personal consultations. Additionally, customers can use the keyword search function and apply filters (such as time slots, availability, and ratings) to find their preferred service providers.
Once a customer selects a service and a preferred time slot, they can proceed to book the appointment. Customers have the following service options:
• Membership subscription: Customers pay a fixed membership fee monthly or annually and receive exclusive benefits, such as priority book- ing, discounts, or free rescheduling. Customers can choose whether to renew or cancel the membership.
• Pay-per-booking: Customers pay per appointment without any sub- scription. The total service fee for individual bookings may be higher than that of membership users. Accordingly, the order will be charged based on the customer’s service selection.
Upon successful booking, the service provider (e.g., doctor, trainer, consultant) will receive a notification containing the appointment details, customer contact information, and any special requests. The provider can either accept or decline the booking. If the booking is declined, the system will automatically notify the customer, and the payment will be refunded. Once the appointment is confirmed, customers will receive reminders.
After the appointment is completed, customers can rate the service provider and leave reviews, while the provider can also review customers.
In addition, business owners should be able to manage their profiles, update their available time slots, and edit their services. They should also have access to revenue reports over a selected period.
To ensure the system’s robustness, the team must generate test data of sufficient size to simulate real-world usage, including at least 10 service providers and 50 bookings. A script. should be written to randomly generate this data. Addition-ally, implementing continuous integration and continuous delivery (CI/CD) is mandatory. The team must set up a CI/CD pipeline to automate the build, test, and deployment processes, ensuring efficient and reliable software development.
Final Notes
This project is designed to simulate real-world software development, re-quiring you to deal with changing requirements, team collaboration, and technical challenges. Be proactive in managing tasks, gathering feedback, and refining your implementation.
For further details, check Moodle regularly for updates regarding:
• Submission deadlines
• Grading rubrics
• Additional requirements & announcements